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Notify us that you wish to exercise your right of withdrawal
Here you can notify us that you wish to exercise your statutory right of withdrawal for an order you have received. The withdrawal period normally applies from the day you received your order and for 14 days thereafter. The form does not cancel a placed order, stop an ongoing delivery, or automatically change the order status.
Enter the order number in the format O123456789
Enter your email address
Enter your first name
Enter your last name
Products that have been ordered or created especially for you, for example items with printing or embroidery, are normally not covered by the right of withdrawal. If your order contains both such products and other items, the right of withdrawal may still apply to the items that are not custom-made.
Read our return instructions before sending items back. Return guide